Verizon is the worst company ever to deal with
Friday, May 23rd, 2008I hate Verizon. HATE THEM. You know all the drama that was going on with his dad claiming fraud on the account and stuff? Well first they told me I need an ID from him to prove that he was authorizing this along with a letter. I told them I couldn’t get an ID but would a notarized letter work? The girl told me yes it would so he sent me that and well I faxed it to them this morning and lo and behold the fax isn’t good enough. They want the original with a raised seal (it’s NOT raised, it’s stamped) and proof that he didn’t get incarcerated until this account was set up. I obviously cannot do this being that he was incarcerated in NOVEMBER. So, I’m basically screwed here and the account is null and void until he gets released in November. Not only that but when I tried to explain to the represntative what was going on she’s like I’m not discussing this any further with you. You have the information you need and hung up on me. Since when is it acceptable to HANG UP on a customer? I wish I could hit her with the many Men’s Drivers available. She could use a golf club right to her head. GOD! I cannot believe the nerve of this company. I might have to just buy a new phone and get added to my mother’s account but it irks me because I paid for this phone and now i cannot even USE it. It’s absolute BULL is what it is. Once the contract is up I’m SO switching to someone else with better customer service.
